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FAQ

What kind of pets do you allow? Do you permit exotic pets?

Cats and Dogs are welcome at Poets Row! The pet must be spayed/neutered and current on all shots. A veterinarian certificate is required before approval of application. Certificate should include proof of spaying/neutering, weight of pet, and breed of pet. Dogs must be of at least 6 months of age and full-grown weight 40 lbs. or less. Pets between 6-12 months old are subject to an additional pet fee.

How many pets may I have?

Maximum of 2 pets per home, combined weight of pets may not exceed 40 lbs. Breed restrictions apply.

Are there any deposits, special fees, or monthly charges to have a pet?

1 pet: $250 non-refundable fee $100 refundable deposit $35/mo. Pet rent 2 pets: $400 non-refundable fee $200 refundable deposit $65/mo. Pet rent

What must I bring with me to tour an apartment?

Valid Government Issued Photo Id

What are your fees and monthly charges?

Varies, contact management office.

Is my security deposit totally refundable?

Yes! Refundable at move out minus outstanding charges and damages.

If I get a job transfer, can I break the lease?

Yes, the lease termination fee is equal to 2 months' rent.

What utilities are included in my lease?

Utilities are billed based on usage

How long is the term of the lease?

Varies, contact the management office.

Do you accept leases for short terms?

Varies, contact the management office.

Am I required to have renters’ insurance?

Yes. We require liability coverage of at least $100,000 per occurrence

Do you offer furnished apartments?

No.

If something needs to be repaired in my apartment, how do I report it?

Please call our office or submit a service request online.

When is my rent payment due?

The 1st day of each month.

What day of the month am I liable for a late charge?

Late fees are assessed after midnight on the 3rd day of the month.

Will you accept electronic payments from my bank?

Yes!

Is there a place where I can pay my rent after office hours?

Yes! We offer a convenient online payment option.

Do you have reserved parking?

Yes! Reserved parking is available for $150.00 per month.

I have a motorcycle, where can I park it?

Off street or in your reserved parking space.

My children live with me in the summer; do I need to notify your office when they arrive?

Yes please

Can I install my satellite dish at my apartment?

Due to the historic nature of our beautiful community, nothing may be affixed to the buildings

Do you have cable services?

Cable hook ups are available in each apartment home

Does the property have a fitness center?

No.

Does the property have a swimming pool?

Yes! Our residents have exclusive access to our private swimming pool

Does the property offer on-site recycling?

Yes!

Are gas grills permitted at your property?

No.

Is there any additional storage space available at your property?

No.

Are residents permitted to paint their apartment?

Requires written permission from the management office.

Will you accept my delivery packages for me?

Yes, under 10 lbs.

Do you have a list of Preferred Employers?

No.

Where do I register to vote?

Local DMV.

How is your property different from the competition?

1. Historic
2. Location
3. Value

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